Crafting Digital Journeys:
My Projects & Innovations
Exploring the intersection of design, technology, and user experience.
Lumia IA — Clinical AI Assistant
Designed a clinician-led decision support experience grounded in physician and AI specialist interviews, with transparent evidence, controlled confidence, and audit-ready traceability.
Designed an operational workflow that turns performance data into clear recommendations, bulk actions, and auditability—approved by Poker Ops and Business.
Customer Due Diligence (CDD) System
Designed a role-based compliance workflow that streamlines case reviews with clear task states, validations, and audit-ready traceability—approved by Compliance Ops and Business.
Designed a role-based hiring request workflow that automates approvals with smart forms, AD-driven routing, and full traceability—reducing cycle time across HR, Finance, and PMO.
Service Design for Scalable Operations — BestGift
Designed an end-to-end service blueprint and operational model that improved capacity, reduced lead time variability, and strengthened delivery reliability during a full-year scale-up.
Learning Experience Optimization — Ironhack
Applied UX methods to improve the end-to-end student experience through weekly feedback loops, iterative teaching changes, and measurable satisfaction gains across a full-year program.
About Me
I’m a senior product designer with 15+ years of experience leading end-to-end product work—from discovery to delivery—across complex, cross-functional environments.
Recently, I’ve focused on internal platforms and operational tools, designing workflows that improve speed, decision quality, and traceability for business-critical processes. I’m comfortable bridging business goals, user needs, and technical constraints, and I often work closely with stakeholders to align scope, reduce risk, and ship iteratively.
I also have a strong track record in education and games, where I’ve taught, mentored, and built learning experiences that combine structure, practice, and real-world delivery. I’ve worked with international teams, and outside of work I’m into games, film, and music—interests that sharpen how I think about craft, storytelling, and systems.